Preliminary session with our consults
After the appropriate treatment plan is identifed, TreatGlobal shall arrange an initial consultation with our local in-house doctors to counsel the patient if required. This will cover the patient's condition, disease, the treatment plan and any other relevant procedures.
Medical/attendant visa assistance
TreatGlobal will assist with the visa application and formalities including communication with the Indian High Commission in Kenya to facilitate and fast track the process of getting the visas smoothly.
TreatGlobal has its own travel desk that will assist patients in booking the tickets as per their budget, suitability of treatment and schedule. TreatGlobal will make sure patients get the best possible deal available so as to lower the cost of travel.
TreatGlobal will assist patients in booking hotels close to their hospitals and at aﬀordable rates, making sure that our customers are protected from interference from the numerous private agents found in all hospitals. The medical attendants accompanying the patients are entitled to a complimentary stay in the hospitals for the duration of the patient's treatment.
TreatGlobal will help patients exchange their foreign currency to Indian currency (known as Rupees) at the best rates available for the day. The preferred currencies for exchange are usually in US Dollars and Euros.
Transportation to and from the airport to hospitals/hotels
We will provide patients with a personal vehicle to pick them up from the airport and take them to their chosen hotels/hospitals. We shall guide them according to the suitability of their budgets.
Admission to hospitals and hotels/check-in
Our Guest Relationship Oﬃcer (GRO) will help the patient enjoy an easy check-in whether at the hotel or hospital and will also assist patients in all the registration formalities at the hospitals. In addition to this, they will ensure that the patients get a comfortable stay in the hospital throughout.
We will assist patients with information on the locations of good and reasonably priced restaurants that serve international cuisines and food from the patient's home countries where applicable / available.
Medical Update Center
The Medical Update Center informs the patient's loved ones at home on their well-being and the patient's further treatment plan if required.
TreatGlobal will help patients connect with their embassies/high commissions in India and be of assistance in all legal/government paperwork.
Once you are back to your home country, our in-house medical consultants will keep track of your health in case you require any further medical assistance.